If you need to change merchant account providers or add a new merchant account, you may need to change the payment processor associated with various payment options (credit card types) in your store.
Before changing your payment processor
Merchants should always leave their old payment processor enabled for up to 30 days from the change to process any outstanding orders and issue credits. Once these 30 days are up, PCI compliance dictates that credit card information be removed.
- Sign in to your My Services page.
- Click the Store link.
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- Go to Payment Center.
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- Click the Add/Edit Payment Options button.
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- On the Add/Edit Payment Options page:
- Click the link to the right of each credit card in the Processor column.
- Select the desired processor for that card type.
- Click OK.
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- Repeat step 5 for each card type.
- Return to Store Manager and publish your order settings.
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After changing your payment processor
- Verify new transactions authorize.
- Process all new orders.
Notes about changing processors:
- Any orders placed during the change of processors will be re-authorized through the new processor if the payment processor for that card changed.
- When more than one payment processor is integrated with a store, the default (active) payment processor will be used for authorizations and charging of orders.
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