If you have a Web Hosting or Merchant Solutions account, you can create subfolders of your site folders using the File Manager.

Important: When creating or renaming a subfolder, be sure to use an underscore ( _ ) and not a dot ( . ) to separate words in the subfolder name. Using a dot may result in errors when editing files within the subfolder.

Jump to:

• Create a subfolder

• Move files to a subfolder

• Rename a subfolder

• Delete a subfolder

 Create a subfolder

1. Sign in to your My Services page.

2. Click the Hosting link.

   

3. Click the File Manager link in the Files module. A new browser window opens to the File Manager.
   

4. Click the Folder link.
   

5. In the New Folder Name field, enter a name for your subfolder and click the Create New Folder button. Note: Leave the New Folder will be created in field as indicated.  
   

Tip: Once you've created one subfolder, you can create a subfolder within a subfolder following the same process from within the subfolder.

 Move files to a subfolder

1. Sign in to your My Services page.

2. Click the Hosting link

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3. Click the File Manager link in the Files module. A new browser window opens to the File Manager.
   

4. Click the folder where the file is located that you want to move in the left column folder list. Typically, files are located in the public_html folder. Learn more.
   

5. Select the file you want to move (in the right column) and then click, drag and drop the file into the new folder. 
   

6. Ensure the file has moved by checking the new folder location. 

 Rename a subfolder

When you delete or rename a subfolder, keep in mind that links or files referencing that folder will need to be updated.

1. Sign in to your My Services page.

2. Click the Hosting link.

   

3. Click the File Manager link in the Files module. A new browser window opens to the File Manager.
   

4. Search for the folder you want to rename in the left column folder list.  
   

5. Click the folder you want to rename in the right column. Ensure it is highlighted.
   

6. Click the Rename link. 
   

7. Enter a new file name and click the Rename File button.
   

Note: If you rename a subfolder, all links and images referencing the old folder name will need to be updated to point to the new subfolder name.

 Delete a subfolder

1. Sign in to your My Services page.

2. Click the Hosting link.

   

3. Click the File Manager link in the Files module. A new browser window opens to the File Manager.
   

4. Search for the folder you want to delete in the left column folder list.
   

5. Click the folder you want to delete in the right column. Ensure it is highlighted. 
   

6. Click the Delete link. 
   

7. Click the Confirm button to delete. Note: To permanently delete the folder, checkmark Skip the trash and permanently delete the files. 
   

Note: If you delete a subfolder, all content contained within that folder will also be deleted.