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Two-step verification for your login ID

Learn more about second factor authentication and how it helps to secure your Turbify account.

Article ID: SLN29023

Two step verification prevents unauthorized changes to your Turbify account with an extra layer of security. You'll be asked to enter a code sent to your mobile phone before changing your:

  • Password

  • Login ID

  • Security questions and answers

  • Mobile number

 
Note: This option is for your Turbify account login only and is not available for business email accounts. 
Important: Note that while two-step verification for your Turbify login is optional, standard carrier charges and data rates may apply.

Enable two-step verification

  1. Sign in to your My Account page.

  2. Under Account Security, click the Turn on two-step verification using the above mobile number. link.
    The Turn on two-step verification using the above mobile number. link.

  3. Confirm your mobile phone number then click the Continue button.
    The Verification code notification text and Continue button.
    Note: You'll be asked to enter a mobile number if we don't already have one for you.

  4. Enter the code we've sent via text and click Verify.
    The Enter verification code field and the Verify button

Two-step verification is now enabled! Turning it off is a very similar process.

Disable two-step verification

  1. Sign in to your My Account page.

  2. Under Account Security, click the Turn off link.
    Turn off link for two-step verification.

  3. Confirm your mobile number and click Continue as above.
    The Continue button.

  4. Enter the code and click Verify as above.
    The Enter verification code field and the Verify button

Two-step verification is once again disabled.