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If you signed up for an annual or multiyear plan, we'll bill you each year 31 days prior to your plan's anniversary date. For example, if you opened your store on July 1, 2024, we'll bill you again on May 31, 2025, for the next year of service. If you signed up for a monthly plan on July 4, then you'll be billed for the next month on August 4.
Click the Billing Information link.
This will take you to your Subscriptions page.
On your Subscriptions page, click the Renewal Info link.
In the Here are your renewal details dialog, you'll see the next billing date and the amount you'll be charged for the upcoming renewal under Amount Due and Renewal Date.
Note: If your service renews annually or a 2/3/5-year plan, we'll email you 31 days before your due date so you'll have a chance to review your billing information.
For domain renewals, you will receive a renewal notice 90 days before the domain expiration date. If your billing information is up-to-date, there's no need to do anything. If the billing becomes past due, you will receive additional notices 5 days before and 3 days after the domain expiration date.
Transaction fees for Merchant Solutions, Stores, and Store v.1 are billed on the 6th of the month following the billing period. For example, transaction fees for January are billed on February 6th.
Orders marked Canceled or Fraudulent will not be included in your transaction revenue share fees. These orders will either not be included or will be credited depending on when they were received and when the order was marked Canceled or Fraudulent.
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