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Set a maximum order value

Set an upper limit on store purchases

Article ID: SLN19105

The Checkout & Registration Manager includes the ability to set a maximum order value above which buyers will not be able to complete checkout. This feature can be useful for sites that experience frequent fraudulent orders for high-cost goods. Merchants can elect to use this feature, set the dollar amount to represent the maximum, and also control the error message shown to buyers who try to check out above the maximum order value.

Set a maximum order value

  1. Sign in to your My Services page.
  2. Click the Store link.

  3. Go to Checkout & Registration Manager.
    The Checkout & Registration Manager link is under Order Settings.
  4. Go to Advanced Settings.
    The Advanced Settings link.
  5. Under the Min / Max Values section:
    • Select the checkbox for Maximum Order Value.
    • Enter an amount to represent the maximum order value allowed to complete checkout. For example, if you enter $10,000, only orders of $9,999 and under (excluding coupons, tax, shipping and gift wrap charges) will be able to complete checkout.
    • Enter an error message (optional).
      The Min / Max Values section
  6. Click the Save button.
    The Save button
  7. Publish your Order Settings.
    The Publish Order Settings link.

Note: Maximum order value will be applied before:

  • coupons
  • tax and shipping charges
  • gift wrapping charges (if applicable)