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Why should the coupon code included in my Simple Promotional Email be less than 20 characters?

Learn about email layout problems that can result from long coupon codes.

Article ID: SLN19609

If you choose to include a coupon with a coupon code of 20 or more characters in your Simple Promotional Email, it may cause layout problems in the email, due to the code length. These layout problems, seen by your email recipients, may be perceived negatively by some recipients.

To avoid problems with the email layout, we recommend using a coupon with a coupon code of less than 20 characters.

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