To request a pickup from UPS, you must be using the integrated UPS functionality with your Merchant Solutions account.

Create a pickup request from UPS

1. Sign in to your your My Service page.
2. Click the Store link.
   
3. Go to Shipping Manager.
   
4. Click the Request/Rate Pickup link in the Manage UPS Pickups section.
   
5. Complete the Pickup Location and Pickup Date and Time information in step 1.
   

   Note: To edit pickup location and/or pickup date and time information, click the Edit Pickup button at the bottom of the page.
   

6. Click the Next button.
   
7. Review the billing information, pickup location information, and pickup date and time information shown at the top of the screen in step 2. The cost of your pickup will also be shown here in the billing information section.
   
8. Complete the Shipping Labels and UPS Services and Package Information sections.
   
9. Submit your pickup request by clicking the Submit Pickup Request button.
   

Once your pickup is submitted, you will see a confirmation screen. Record the information that appears on this screen. You will need the PRN (pickup request number) for your scheduled pickup should you wish to cancel this pickup.