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Two-step verification for your login ID

Learn more about second factor authentication and how it helps to secure your Turbify account.

Article ID: SLN29023

Two-step verification adds an extra layer of security to prevent unauthorized changes to your Turbify account. You'll be asked to enter a code sent to your mobile phone before changing your:

  • Password

  • Primary email (Login ID)

  • Security questions and answers

  • Mobile number

 
Note: This option is for your Turbify account login only and is not available for business email accounts. 
Important: Note that while two-step verification for your Turbify login is optional, standard carrier charges and data rates may apply.

Enable two-step verification

  1. Sign in to your My Profile page.

  2. Click Security and Privacy.

  3. Under Account Security, click Turn on two-step verification.

  4. Confirm your mobile phone number, then click Continue. Note: You'll be asked to enter a mobile number if we don't already have one for you.

  5. Enter the code sent via text and click Verify & Enable.

  6. Two-step verification is now enabled! Turning it off is a very similar process.

Disable two-step verification

  1. Sign in to your My Profile page.

  2. Click Security and Privacy. Note: You can also turn off two-step verification from the Basic Info section.

  3. Under Account Security, click the Turn off two-step verification.

  4. Confirm your mobile number and click Continue.

  5. Enter the code sent via text and click Verify & Disable.

  6. Two-step verification is once again disabled.