If you’ve forgotten your login ID for signing in to your Turbify account, follow these steps to recover it. If you have trouble recovering it or you’re unable to reset your password online, please call us at 833-689-8585.

If you've forgotten your Turbify password, you can reset it in three ways.

Reset your password

1. Click the Login link at the top right of the Turbify homepage.

2. Click the password link at the bottom of the account login page.
     

3. Enter your email address, then click View reset options. Note: You must enter the email address you used to create your account.  

4. Under How do you want to reset your password? You have three choices:

   • Via primary email address (fastest method)

   • Via mobile number

   • Via alternate email address

 Via primary email address

1. Select Send a link to Login email, then click Continue.
   

2. Check your primary email inbox. Note: Click Resend Email Again if you don't receive it. If it's not in your inbox, check your spam/junk folder.
   

3. In your inbox, look for an email with the subject, Create a new password and open it.
   

4. Click Reset password.
   

5. Under Reset your password, enter a new password, re-enter the new password, then click Change Password.
   Note: The new password must be at least 8 characters long and include an uppercase letter, a lowercase letter, a number, and a special character. 

6. A confirmation will appear. Click Log in to sign in with your login ID and new password.
   

 Via mobile number

1. Select Text a one time code to mobile, then click Continue.
   

2. Under Check your phone for code, enter the 6-digit code sent to your mobile device, then click Continue.
   

3. Under Reset your password, enter a new password, re-enter the new password, then click Change Password.
   Note: The new password must be at least 8 characters long and include an uppercase letter, a lowercase letter, a number, and a special character.

4.  A confirmation will appear. Click Log in to sign in with your login ID and new password.
   

 Via alternate email address

1. Select Send a link to alternate email, then click Continue.
     

2. Check your alternate email inbox. Note: Click Resend Email Again if you don't receive it. If it's not in your inbox, check your spam/junk folder.
   

3. In your inbox, look for an email with the subject, Create a new password and open it.
   

4. Click Reset password.
   

5. Under Reset your password, enter a new password, re-enter the new password, then click Change Password.
   Note: The new password must be at least 8 characters long and include an uppercase letter, a lowercase letter, a number, and a special character.

6. A confirmation will appear. Click Log in to sign in with your login ID and new password.
   

See Also:

• Recover your Turbify login ID

• Change your Turbify password