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Add and delete a payment method

Learn how to add and delete a credit or debit card and a PayPal account from your billing information.

Article ID: SLN29636

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Add a payment method (credit/debit)

Note that you'll need to use this option if your issuer sends you a card with a new number and/or card verification value.

  1. Sign in to your My Services page.

  2. Click the Billing Information link for any of your services.

  3. Click the Payment Methods tab at the top of the page.

  4. Click the Add a payment method link.

  5. Enter your billing address information. Check the box Use this as my default billing address to have the address set as the default when adding/updating future payment information. Note: The billing address is used to calculate US sales tax when applicable. (Learn More)
     

  6. Click the Next button. An address verification dialog may appear. If it does, select the address that most closely matches your billing address then click the Use this address button.
     

  7. Verify that the billing address in the Billing Information section is correct. If it is not, click Edit to update it.
     

  8. Under New Payment Method, enter your card details then click the Add card button.

  9. In the next dialog that pops up, select each service you wish to assign the card to then click the Assign button.

  10. In the confirmation dialog, click the Close button.

Add a payment method (PayPal)

  1. Sign in to your My Services page.

  2. Click the Billing Information link for any of your services.

  3. Click the Payment Methods tab at the top of the page.

  4. Click the Add a payment method link.

  5. Select the PayPal tab then click the Buy now with PayPal button.

  6. Sign in to your PayPal account.

  7. Click the Agree & Continue button.

Delete a payment method

Remove a credit/debit card or PayPal account from your available options. Note that you cannot delete a payment method tied to an active service; you'll need to change the payment method for the service first.

  1. Sign in to your My Services page.

  2. Click the Billing Information link for any of your services.
     

  3. Click the Payment Methods tab at the top of the page.

  4. Click the Delete link to the right of the payment method you wish to delete.
     

  5. Click the OK button.

Note: You cannot remove the payment method on an active account until it has been replaced by another method.

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