Please note that to send and receive your business email using POP or IMAP, you must create an app password. Learn more.

Jump to:

• Delete a business email user
• Restore a business email user

Delete a business email user

Once a business email user is deleted, you will have 45 days to restore the user before it will be permanently deleted from the system. If you wish to reassign the primary email address as an alias of another, you will need to wait until the 45 day period is over. Important: You should reassign any existing aliases you wish to keep before deleting the current mailbox that they're assigned to.

1. Sign in to your Email Control Panel.
2. Click the Delete icon for the user you want to delete.
   
3. Confirm that you'd like to delete the mailbox by clicking the Delete button.
    

Restore a business email user

1. Sign in to your Email Control Panel.
2. Click the Add Email User link.
   
3. In the Add Email User dialog:
   • Enter the new mail account's Email Address in the Select Email Address field.
   • Enter the new mail account's Display Name in the Display Name field (optional).
   • Click the Add button.
   
4. Next, in the Add Email User dialog:
   • Confirm the primary business email address you wish to restore. Note: Do not enter an alias.
   • Click the restore link.
   
5. In the Restore Mailbox dialog, confirm that you wish to restore the mailbox by clicking the Restore button.
   

See Also:

• Transfer a mailbox to another user
• Add a business email user
• Edit a business email user's display name
• Reset business email password
• Business email Index