Important: Make sure you sign in and create your business email profile immediately after activating your business email address. This will help you with account verification and password recovery. Learn more. Please note that to send and receive your business email using POP or IMAP, you must create an app password. Learn more.   

Jump to:

• Set up your first business email address
• Add a business email user

Before you can access your Email Control Panel, you will be prompted to create your first business email address.

Set up your first business email address

1. Sign in to your Email Control Panel.
2. In the appropriate fields, enter an Email Address and optional Display Name, then click the Add button.
   
3. In the confirmation dialog, make note of the Username and Temporary Password, then click the login URL.
   
4. Enter the Username and Temporary Password, then click the Sign in button.
   
5. Enter and confirm your new password, then click the Continue button. You will be taken to your new inbox.
   

Note: Website Builder Lite plans do not have a business email option.

After you've set up your first business email address, you can begin to add additional business email users.

Add a business email user

1. Sign in to your Email Control Panel.
2. Click the Add Email User link.
   

3. In the Add Email User dialog:

   • Enter a new email user in the Select Email Address field.
   • Enter a display name in the Display Name field (optional).
   • Click the Add button.

   

4. In the Mailbox created successfully! dialog, you will see:

   • Username - The new user's new business email address.
   • Temporary Password - The temporary password the new user will use.
     Note: After signing in with the temporary password, the new user will be prompted to create a new password.
   • Login At - The login URL where the new user can access their business email.

    

5. Click SEND INVITE to send the new user an invitation to activate the business email address. You can also click PRINT to print out the new user's information.
   Note: Admins who create their own business email address do not need to send the invite. Admins can simply copy the temporary password and click the Login link to sign in.
    
6. In the Send Invitation dialog, enter a current email address that the new user already has access to, then click the Send button.
   
7. An Invitation has been sent successfully to: confirmation will appear in the Mailbox created successfully! dialog. Click the Close button or the Add another email user link.
    

See Also:

• Access and create your business email profile
• Create an app password
• Access your business email using POP or IMAP
• Reset your business email password
• Business email Index