For account owners and administrators to access an account, they must create a login ID and password. Note: This process is for brand new accounts. If you haven't signed in to your already existing Turbify account since before November 15, 2015, you'll need to activate your new login ID. Learn more.

Important: The login ID activation email may be delayed. If you have not received the email to activate your login ID, check your spam or junk folder. You can also log in with the ID and password you created to trigger the activation email. Resetting your password will also trigger the activation email. 

Create your login ID

1. Go to the Turbify homepage.

2. On the top-right, click Login.

3. Click the Sign Up link.

   

4. On the Sign-Up page:

   • Enter your First and Last name.

   • Enter an email address that you currently have access to. Note: Your email address will serve as your login ID.

   • Create a password. Note: The password must be at least 8 characters and include an uppercase letter, a lowercase letter, a number, and a special character.

   • Re-enter the password.

   • Follow the reCAPTCHA steps.

   • Click the Create Account button.

     

   • Note: You will be sent an email to the email address you entered. If you do not receive the email, click the Resend email verification link.

     

   • Important: If you happen to receive the following error notice, please confirm your information and try again. If you continue to receive the error, please contact Customer Care at 1-833-698-8585 and reference the error code.

     

5. Check the email and click the Activate my account button. Note: You can also click the link provided in the email.

   

6. Log in with your email ID (the email address you entered to create the account) and password.

   

7. On the Onboarding page, you will see your First and Last name and Primary email completed. For the following fields:

   • Enter and verify an Alternate email address.

   • Enter and verify a Mobile phone number.

8. Click Get Started.
    

9. That's it! You will be taken to your My Services page. If you haven't signed up for any Turbify services or if you're an Administrator who hasn't activated your Admin access, you will see no services.
    

Important: We recommend that you review and update the following in the Security and Privacy section:

• Select two Security Questions and Answers.

• Enable Two-step verification.

• Mark the checkbox if you agree to the Marketing opt-in.