In order for account owners and administrators to access an account, they will need to create a login ID and password. Note: This process is for brand new accounts. If you haven't signed in to your already existing Turbify account since before November 15, 2015, you'll need to activate your new login ID. Learn more.

Important: The login ID activation email may be delayed. If you have not received the email to activate your login ID, check your spam or junk folder. You can also log in with the ID and password you created to trigger the activation email. Resetting your password will also trigger the activation email. 

Create your login ID

1. Go to the Turbify homepage.
2. On the top-right, click Login.

3. Click the Sign Up link.

   

4. On the Sign-Up page:
   • Enter your First and Last name.
   • Enter an email address that you currently have access to. Note: The email address will be your login ID.
   • Create a password. Note: The password must be at least 8 characters and include an uppercase, lowercase, number, and special character.
   • Re-enter the password.
   • Follow the reCaptcha steps.

   • Click the Create Account button.

     

   • Note: You will be sent an email to the email address you entered. If you do not receive the email, click the Resend email verification link.

     

   • Important: If you happen to receive the following error notice, please confirm your information and try again. If you continue to receive the error, please contact Customer Care at 1-833-698-8585 and reference the error code.

     

5. Check the email and click the Activate my account button. Note: You can also click the link provided in the email.

   

6. Log in with your email ID (the email address you entered to create the account) and password.

   

7. On the Welcome page, you will see your First and Last name and User ID (email login ID). For the following fields and options:
   • Enter an Alternate email address.
   • Enter a Mobile phone number.
   • Enter an Alternate phone number (not required).
   • Select two Security Questions and Answers.
   • Choose the option for the service: Business, Non-Profit, or Personal. Note: Selecting Business or Non-Profit will display additional questions to complete.
   • Mark the checkbox if you agree to the Marketing opt-in.

   • Click the Continue button.

     

     

     

     

 That's it! You will be taken to your My Services page. If you haven't signed up for any Turbify services or if you're an Administrator who hasn't activated your Admin access, you will see no services.