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If you haven't signed in to your Turbify account since before November 15, 2015, you'll need to activate your new login ID. After you activate your login ID, you will be prompted to create your Turbify profile on your next sign in.
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Follow the steps below to update your first and last name, your primary and alternate email, and your mobile number. Note: The updated information will automatically be saved.
Edit your First name and Last name.
Change your Primary and Alternate email address. Learn how to change your primary email.
Update your Mobile number. Note: By adding your mobile number, you agree that we may contact you as described in the Terms of Service and Privacy Policy.
Follow the steps below to change your password and update your security and privacy settings.
In the Security and Privacy section, you can change your password, view your security questions and answers, enable or disable two-step verification, view login activity, and manage cookie preferences.
Unmark the Marketing opt-in checkbox if you wish to opt out of communication polices as described in the GDPR Privacy Notice (EEA only), Terms of Service, and Privacy Policy.
Note: If two-step verification is enabled, you will be prompted to verify before changing your login ID, password, mobile phone, and security questions and answers.
Below are the steps to confirm and verify your alternate email or mobile phone number.
Sign in to your My Services page.
Mouse over the Account icon in the top-right corner.
Click My Profile. You will be taken to your Profile page.
In Basic Info, click Verify now next to the Alternate email field.
Click Continue to send an email to your alternate email address. Note: If you do not receive the email, click the Resend button after 1 minute.
In the email, click Verify my email address.
The confirmation page will show your verified alternate email address.
Sign in to your My Profile page to ensure the alternate email address has been verified.
Sign in to your My Services page.
Mouse over the Account icon in the top-right corner.
Click My Profile. You will be taken to your Profile page.
Click Continue to text a verification code to your mobile number.
Enter the Verification code sent to your mobile phone and click Continue. Note: If you do not receive the text, click the Resend link after one minute has passed.
Your mobile number is now verified.