Important: Transport Layer Security (TLS) is a protocol used by applications to communicate securely across a network. In order to better protect your data and that of your users, as of March 1, 2018, Turbify no longer support TLS 1.0 encryption. After that date, we will support only TLS version 1.2. Older versions of mail clients may no longer work, so please contact your software provider if you run into issues.

Please note that to send and receive your business email using POP or IMAP, you must create an app password. Learn more.

Use the resources listed below to configure or troubleshoot your desktop email client or mobile device.

• ​Get started with POP / IMAP

Setting up email on a mobile device

• iOS
• Android
• Yahoo Mail app
• Google Mail app
• Outlook for iOS
• Outlook for Android

POP and IMAP Settings for desktop applications

• Mac Mail
• Mozilla Thunderbird
• Office 365

Troubleshooting POP, IMAP, and SMTP

• Create an app password
• Replace an app password in your third-party app
• Errors sending mail (SMTP) 
• Errors downloading mail via POP
• Frequent password prompts or errors with business email in a POP client
• Can't send email using POP mail client
• SMTP sending limits
• Why do messages appear in my POP client but not in my online inbox?

See Also:

• Access and create your business email profile
• Create an app password
• Replace an app password in your third-party app
• Export your business email contacts
• Business email Index